eir Business is the B2B division of eir and one of Ireland's leading providers of telecommunications, technology, cloud, cybersecurity, managed IT and workplace solutions. Supporting organisations of all sizes, from SMEs to large enterprises and public sector bodies, eir Business delivers secure, end-to-end connectivity and digital transformation services that help customers operate more efficiently, securely and effectively. Leveraging Ireland's largest mobile network, extensive fixed-line infrastructure, cloud capabilities and 24/7 expert support, eir Business partners with customers to design, implement and manage technology solutions that enable innovation, productivity and business growth.
Expectations From The
This role requires an experienced Cloud Practice Architect
with strong working experience across hypervisors, enterprise storage, disaster
recovery and backup technologies. Experience with public cloud is highly
desirable.
The successful candidate will work with Professional
Services, Cloud Operations, Project Management and Service Delivery teams to
deliver customer projects and maintain cloud platform services across multiple
datacentres.
The role involves implementation, upgrade and support of an
Irish public cloud infrastructure along with the backend systems supporting it.
The role also includes contributing to the design and
solution architecture of customer cloud environments, translating customer
requirements into secure, scalable and supportable infrastructure designs that
align with operational standards, resilience requirements and managed service
delivery models.
Design,
install, configure hypervisor environments: VMware, HPE Morpheus/VME,
Nutanix, Proxmox, OpenShift Virtualization
Deliver
VMware migrations to alternative platforms.
Configure
and support enterprise SAN technologies, including Fibre Channel and iSCSI
storage environments.
Assist
with storage presentation, multipathing, zoning, datastore configuration
and capacity management.
Support
customer infrastructure upgrades, migrations and remediation activities.
Support
the design of customer cloud and infrastructure solutions, including
high-level designs, low-level designs, bill of materials input, migration
approaches and implementation planning.
Assess
customer requirements and propose appropriate virtualisation, storage,
backup and disaster recovery architectures that are secure, resilient and
operationally supportable.
Produce
technical documentation, implementation plans, test plans and operational
handover material.
Work
alongside project managers and service delivery teams during customer
implementations.
Act
as an escalation point for complex infrastructure incidents and service
requests.
Requirements For A
Excellent
interpersonal and customer service skills.
Experience
contributing to the design of new customer cloud solutions, including
compute, storage, backup and disaster recovery considerations.
Strong
hands-on infrastructure engineering experience.
Ability
to take ownership of technical issues and follow through to resolution.
Proven
ability to work well under pressure in customer and operational
environments.
Excellent
written and verbal communication skills.
Ability
to work collaboratively with project, operations and service delivery
teams.
Ability
to mentor and support more junior team members when required.
Minimum
6 years experience in a hands-on infrastructure, cloud or virtualisation
engineering role.
Strong
experience deploying, upgrading and supporting VMware, HPE Morpheus/VME,
Nutanix, Proxmox or OpenShift Virtualization environments.
Good
troubleshooting skills, following a logical and systematic approach to
identify symptoms, eliminate causes, diagnose root cause and provide
resolution.
Experience
delivering technical implementation work for customer projects or managed
service environments.
Experience
supporting the design or architecture of customer infrastructure
environments, including compute, storage, networking, backup and disaster
recovery considerations.
Understanding
of alternative virtualisation platforms such as KVM, Proxmox VE or similar
hypervisors, with the ability to assess their suitability in customer
environments.
Working
VMware
vSphere, VMware ESXi, vCenter Server and vSAN.
KVM
hypervisor solutions such as Proxmox, HVM, etc.
Enterprise
storage and SAN concepts, including Fibre Channel, iSCSI, zoning,
multipathing, LUN presentation and datastore management.
Disaster
recovery technologies, including Zerto implementation, testing and
operational support.
Veeam
Backup & Replication, including backup jobs, repositories, proxies,
restores and recovery testing.
VMware
VCP certification or equivalent experience.
Veeam
VMCE certification or equivalent experience.
Zerto
certification or demonstrable implementation experience.
Relevant
third-level qualification or equivalent industry experience.
A
high level of professionalism and attention to detail.
Technologies
Demonstrable
experience with many of the following technologies is desirable in a
successful candidate.
VMware
vSphere
VMware
ESXi
VMware
vCenter
About eir
Our purpose is to connect for a better Ireland.
Our ambition is to be the number one choice for telecommunications and technology solutions, delivering for our customers today and into the future.
Our new values and behaviours reflect both who we are and who we strive to become. They are the way that we bring our purpose to life in eir.
We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs.
If successful in the interview process, eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information.
Apply on Eir (telecommunications)’s careers page