Receptionist/Admin Assistant – Sandyford Branch
About Chadwick's Group
Chadwicks Group, part of the Grafton Group Plc, is a leading force in the builder's merchanting industry throughout Ireland. Our foundation is built on trusted brands like Chadwicks, Cork Builders Providers, Davies, and Telfords, delivering quality products and services.Through strategic growth and acquisitions, we have expanded our portfolio to include Heitons Steel, Panelling Centre, Morgans Timber, Proline, and Sitetech, ensuring we remain at the forefront of innovation and customer satisfaction.
Principle Objective
Reporting to the Branch Manager, the Receptionist/Admin Assistant will manage the busy Sandyford branch reception, meet and greet visitors, and answer and redirect calls as needed.
Knowledge & Experience
- Excellent telephone manner
- Previous reception/cashier experience in a busy environment
- Computer literate with proficient knowledge of Outlook, Word, Excel, and PowerPoint
- Excellent interpersonal skills
- Great attention to detail
- Self-motivated and able to work on own initiative
- Flexible approach to work
Key Responsibilities
- Answer all calls in a professional and efficient manner
- Deal with queries or transfer to the relevant department
- Maintain a clean and tidy reception area
- Greet all customers in a polite and friendly manner and direct them to sales staff or product collection areas as appropriate
- Sort incoming post and packages when necessary
- Provide ad hoc administration assistance for various departments
Essential Competencies
- Excellent interpersonal skills, including the ability to develop and maintain open collaborative relationships, generate trust, advocate and negotiate, influence others, and be receptive to the viewpoints and concerns of others
- Ability to establish efficient administration processes
- Exemplary writing and communication skills
- Innovative and forward-thinking
- Positive and enthusiastic approach to the role
- Maintain confidentiality at all times
- Display tact and diplomacy
Contract Type
- Permanent, Part Time Contract
- 25-hour contract
Our Benefits Include
- Competitive basic salary
- Private health care
- Sick pay scheme
- Paid maternity and parental leave
- Pension scheme
- Colleague saving scheme
- Profit share scheme
- Colleague discount
- Educational assistance
- Wellness initiatives
Diversity & Inclusion
Don’t meet every single requirement? Studies show that women and people of colour are less likely to apply unless they meet every qualification. At Chadwicks Group, we are dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.