Technical Service Technician

Sika AG · Nilai, Malaysia

About the role

To provide technical support by carrying out training, demos, tests and preparing samples as required by the commercial sales team. a. Main Tasks Support Technical Service Manager / Engineers / Executive and Target Market Managers on Technical Matters ▪ Preparing samples and demo kits ▪ Assist with product training, demos, tests at site with applicators / contractors Product Samples and Packaging ▪ Ensure that all product samples are properly prepared as requested by the Target Market Managers, Regional Managers and Sales Managers or Sales Executives. TSD Working Space ▪ Arrange all tools and materials. ▪ Ensure that signs / labels are properly displayed at workstation. ▪ Remove all old and unused materials. ▪ Ensure that TSD working area is clean and tidy and is a safe working environment. Equipment ▪ Ensure TSD all equipment is maintained in clean and good condition and is calibrated. ▪ Record and label all equipment and ensure all equipment taken out of the factory is returned in good condition. b. Safety ▪ To ensure EHS compliance as per Sika policy and EHS minimum requirements ▪ Reports any hazards immediately adhering to superior or EHS personnel ▪ Comply to Sika Life Saving Rule ▪ Participate in EHS related training c. Others Any other tasks assigned from time to time d. Security ▪ Maintain Sika information with appropriate secrecy and adhere to policies regarding confidential information e. Limitations of Authority ▪ No purchase of equipment and / or materials without approval from HOD, GM & MoA

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