28 SEP 2026
Supermac's Ireland Ltd
Published
September 28, 2026
Location
Charlestown, Co. Mayo, Ireland
Category
Crew Member
Job Type
Catering Staff
Salary
Competitive & Discussed at interview
Description
We have an exciting opportunity for full-time staff to join the Supermac's & Papa John's team at the Charlestown Service Station.
JOB PURPOSE
The Catering Assistant provides ongoing support to the Management Team to ensure Supermac’s, Papa John's, SuperSubs, Mac’s Deli, and Bewley’s Barista & Spar customers receive the best quality, service, and cleanliness each time they visit the store. The Catering Assistant must interact with customers, staff, and management in a friendly and efficient manner to achieve this result. The team member is responsible for carrying out his/her duties in compliance with the training received and the standards set in the Employee Handbook. The purpose of the role is to serve all customers, regardless of the area they visit, in a friendly and welcoming manner, going the extra mile to meet their needs in a clean and presentable environment. All roles require flexibility in cooking, serving, cleaning, and ensuring a great visit for every customer every time.
Treating our customers to warm and friendly service each and every time they visit the site.
Working in all areas to comply with company standards, adhering to safety/quality aspects, thus ensuring consistency every time.
Working as part of a team, in all areas as required, treating all staff and management with respect.
Following company guidelines/training in all aspects of food preparation, production, and storage.
At all times, portraying a professional image, both on and off the premises.
Working with the management team to increase the number of customers and the amount of money spent every day in our restaurant.
About cash handling, ensure correct procedures are followed as directed by management.
Ensuring uniform and personal appearance complying with company guidelines.
Flexibility to work in all areas of the site as requested by the Manager
Constantly putting the customer first, whether first thing in the morning or last thing at night.
Handle complaints and incidents effectively, passing them on to the Supervisor/ Manager.
Keep lobby area and customer toilets clean and tidy at all times.
Fast-paced “non-stop” environment. Physically demanding at times due to certain requirements of the business with regards to the level of business, quality of staff, and quantity of staff. Teamwork is essential to ensure the procedure runs smoothly in all areas, and communication flows.
Competitive rate of pay
Subsidised Meals on shift
Team incentives
A flexible working environment
A career, not just a job!
A company in growth with a clear vision, amazing culture & great people
Deliver great Customer Service on every shift
Follow all safety guidelines, doing your bit to ensure a clean and safe working environment
Have incredibly high standards
Love to work in a team
Flexibility to work in all areas of the restaurant
If this sounds like you and you want to join the Supermac’s family, then apply today!
"Only candidates who currently have the legal right to work in Ireland will be considered."
Apply on Supermac's’s careers page